1. Domestic Shipping
- We currently ship orders within Pakistan only.
- Orders are processed within 1–2 business days after payment confirmation.
- Standard delivery time is 3–5 business days, depending on your location.
2. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery address.
- Free shipping may be offered during promotional campaigns or for orders above a certain value (details will be displayed at checkout).
3. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email or SMS.
- You can use this number to track your shipment with our courier partner.
4. Delays
- While we strive to deliver on time, delays may occur due to unforeseen circumstances such as public holidays, weather conditions, or courier issues.
- Faiz-e-Aam is not responsible for delays outside our control.
5. Incorrect Address
- Please ensure your shipping details are accurate.
- We are not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.
6. Damaged or Lost Packages
- If your package arrives damaged, please contact us immediately at info@faizaam.com.
- In case of lost shipments, we will work with our courier partner to resolve the issue promptly.
7. Contact Us
For any shipping-related queries, reach out to:
📧 info@faizaam.com
📍 Nowshera, Pakistan