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Get In Touch
We’d love to hear from you. Reach out through any of the channels below.
Office Address
Faiz e Aam (Dawakhana), Saddar Nowshera
Phone Number
+1 (800) 782-9261
Email Address
info@faizaam.com
Business Hours
Monday – Saturday
9:00 AM – 6:00 PM
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- Our support team usually replies within 24 hours.
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Frequently Asked Questions
Everything You Need to Know
Quick answers to the most common questions about Faizaam products and services.
How can I place an order?
You can place an order directly on our website by browsing our products, adding items to your cart, and proceeding to checkout. We accept multiple payment methods including credit/debit cards, PayPal, and Cash on Delivery for select locations. Once your order is confirmed, you'll receive a confirmation email with order details.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the continental US. We also offer express shipping options (1-2 business days) for faster delivery. International shipping times vary by destination. You'll receive a tracking number via email once your order ships so you can monitor your delivery progress.
Do you offer Cash on Delivery?
Yes, we offer Cash on Delivery (COD) for select locations. This option is available at checkout if your shipping address qualifies. COD orders require a small confirmation fee to verify your order. Please note that COD is not available for international orders.
Are your products 100% herbal?
Absolutely! All Faizaam products are formulated with 100% natural, plant-based ingredients. We never use synthetic additives, parabens, sulfates, or artificial fragrances in any of our formulations. Every ingredient is carefully sourced from organic farms and ethical suppliers to ensure purity and effectiveness.
How can I contact customer support?
You can reach our customer support team through multiple channels:
Email: care@faizaam.com
Phone: +1 (800) 782-9261
Live Chat: Available on our website during business hours
Social Media: DM us on Instagram or Facebook
Our support team typically responds within 24 hours during business days.
Email: care@faizaam.com
Phone: +1 (800) 782-9261
Live Chat: Available on our website during business hours
Social Media: DM us on Instagram or Facebook
Our support team typically responds within 24 hours during business days.
10K+
Happy Customers
98%
Satisfaction Rate
24h
Response Time
5★
Average Rating